• Toll Free(US/CANADA):1 800 245 5109
  • LoCall (UK):0845 528 0209
  • Phone:+353 1 513 4197

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PRIVACY POLICY


GENERAL CONDITIONS

The privacy and confidentiality of user information is important. We are committed to maintaining the privacy and security of your user information. We may update this policy from time to time, so please check here frequently. Exceptional Villas will not disclose identifiable user information to any third party without consent.


WHAT INFORMATION IS COLLECTED ABOUT YOU?

If you choose to make a booking through us we will collect details that you provide in relation to that booking. Information held is likely to include name, email address, postal address and/or phone number, information about people travelling with you, information about your booking and any additional information we may need to help meet your specific travel requirements.

If you are a Property Owner renting your holiday property with us, we will collect details including your name, email address, phone number, bank account details and details regarding the property you wish to rent with us.

We also collect website usage information. We do this using “cookies”. For further information about cookies and how we use them please see our Cookie Policy.


HOW DO WE USE IT

We take the utmost care to ensure that the personal information we obtain from you is not used in a way that you may be unaware of or not agreeable to. In the event you opt to provide us with this information, we will only use it for the purpose specified.

Information collected on the website may be used to:

  • make a booking with us.
  • Enter your email in our promotions.
  • Send marketing communications or surveys to you.
  • Respond to your questions or suggestions.
  • Improve the quality of your visit to our site.
  • If you own a property featured on our website, we will also use your bank account details to make payments to you.

If you make a booking with us, the owner or caretaker of the property you are booked to stay at may require us to provide them with your phone number and/ or your email address so as to be able to make contact with you, if necessary, prior to your arrival.

No other use is made of the collected information, in particular the information is never passed to third parties without permission

You can opt-out of any communication by emailing Exceptional Villas at [email protected]


SECURE RESERVATIONS

If you make an online reservation on our website, all information sent to this website is encrypted and protected against disclosure to third parties. Exceptional Villas are certified as compliant with PCI DSS (Payment Card Industry Data Security Standards).


PROTECTING YOUR INFORMATION

We want to ensure that visitors to our website feel confident about using the website to plan and book their accommodation. Exceptional Villas is committed to protecting the information we collect.

Exceptional Villas has implemented a security program to keep information that is stored in our systems protected from unauthorized access. Our Site is hosted in a secure environment. The Site servers/systems are configured with industry-standard firewalls. When you enter personal information during the reservation process, or during a customer email sign-up, your data is protected by Secure Socket Layer (SSL) technology to ensure safe transmission.


FUTURE CONTACT

We would like to send you information about our products and services. We may do this by post, telephone or email, unless you have told us that you do not wish to be contacted in this way.

If you would like to change any of your preferences relating to the way in which we may use your information, then please email [email protected] or contact us at Exceptional Villas, The Lodge, Dromneveane, Kenmare, Co. Kerry, Ireland or call us on +353 1 513 4197.


CHILDREN'S PRIVACY & PARENTAL CONSENT

Please be aware that Exceptional Villas has not designed this website for, nor does not intend for it to be used, by anyone under age of 18 years.

Accordingly, this website should not be used by anyone under the age of 18 years. Our Privacy Policy prohibits us from accepting users who are under the age of 18 years. Exceptional Villas specifically requests that persons under the age of 18 years do not use this website or submit or post information to the website.

Should Exceptional Villas inadvertently acquire personal information or other data from users under the age of 18 years, we will not knowingly provide this data to any third party for any purpose whatsoever, and any subsequent disclosure would be due to the fact that the user under age 18 years used the website and submitted personal information without solicitation by or permission from Exceptional Villas.


LINKS PROVIDED TO OTHER SITES

Exceptional Villas may provide links to a number of other web sites that we believe might offer you useful information and services.

However, those sites may not follow the same Privacy Policy as Exceptional Villas. Therefore, we are not responsible for the Privacy Policies or the actions of any third parties, including without limitation, any website owners whose sites may be reached through this website.

We urge you to contact the relevant parties controlling these third-party sites or accessing their online policies for the relevant information about their data collection practices and privacy policies before submitting any personal information or other sensitive data.


YOUR CONSENT TO THIS PRIVACY POLICY

Use of the website signifies your consent on your behalf and on behalf of others you are representing and whose information you submit (if any), to this online Privacy Policy and the terms of use of this website, including the collection and use of information by Exceptional Villas, as described in this statement.


POLICY MODIFICATIONS

Exceptional Villas reserves the right to change this Privacy Policy at any time and to publish changes without specific notification to the users of the Site.


CONTACTING EXCEPTIONAL VILLAS

In the event of you having any questions concerning this Privacy Policy or should you wish to request a copy of the information we hold about you, or make changes to it, then please contact Exceptional Villas [email protected]


LEGAL INFORMATION FOR EXCEPTIONAL VILLAS

  • Company Name: Exceptional Villas
  • Company Registration Number: 360491
  • VAT Number: IE6380491A
  • Contact Phone Number +353 1 513 4197
  • Toll Free North America 1800 245 5109
  • Toll Free UK 0845 528 0209
  • Contact email [email protected]

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