• Toll Free(US/CANADA):1 800 245 5109
  • LoCall (UK):0845 528 0209
  • Phone:+353 1 513 4197

Our Concierge Service

Our dedicated team has been providing Villas and rental properties to discerning clients for over 25 years.

Exceptional Villas are synonymous with carefully selected super luxury rentals in stunning locations. We feature only handpicked and personally inspected villas and rental properties. We personally know each property intimately and also the areas they are located which allows us to ensure that we match the perfect property to our clients based on their budget and requirement.

We offer a dedicated concierge service to each of our guest by providing a unique itinerary of special events and one-of-a-kind experiences for your stay with us. Our team of experts are on hand 24/7 to help you plan your vacation. We are available to making all the arrangements to create a hassle free experience you'll cherish long after you've returned home.

View of the calm Caribbean sea ablaze with the smouldering embers of a setting sun

Airport VIP Fastrack

From the moment you arrive at your destination we want to ensure you will have a hassle free exit from the airport and arrive in your luxury villa relaxed and refreshed. The last thing you want to do after traveling on a flight is to queue in long lines at the airport. Exceptional Villas offer an Airport VIP Fast Track Service which allows you to fast track through airport lines and be personally escorted to your transportation.

Please contact our guest service specialist, Julie who will handle the Fast Track service for you. You will be met and escorted through immigration, customs and to your transportation, all while having you luggage carried. We want you to be enjoying the pristine white sandy beaches and the sunshine instead of waiting in the airport.

Getting to your Villa

Arrive in style with our pre-arranged airport transfers. Exceptional Villas can provide you with luxury airport transfer to your villa to ensure you have a quick and hassle free arrival.  One of our friendly drivers will “meet and greet” you just outside the arrivals hall of the airport and bring you straight to your villa saving you precious holiday time. We can also make advance arrangements for your departure transfers.

Exceptional Villas can also provide you with a car hire for your vacation. You can decide if you wish to collect the vehicle at the airport or alternatively let us arrange to have a vehicle delivered to you at your villa. We work with the most dependable and professional car rental companies on the Island and we offer a great selection of high standard vehicles at the best prices.

Please contact our guest service specialist Julie Kirby who can make all the arrangements for you.

Pre Stocking Your Villa

At Exceptional Villas, we want to ensure you have the best vacation possible. From the moment you arrive at your villa you will want to begin your vacation feeling relaxed and refreshed. We want to save you time and provide you with all the groceries you will need in your villa so you don’t have to waste precious holiday time grocery shopping.

We can provide you with our standard grocery pack which we delivery to your villa's pantry.  Alternatively you can send us your own grocery list which we will delivery to your villa before you arrive.

If your villa comes with its own personal cook we can arrange to an arrival meal of your choice. Tell us your request and we’ll have your villa cook prepare you and your guests a fantastic meal of your choice.

Contact Julie, our guest service specialist to request our standard grocery list or to make any arrangement regarding pre stocking your villa.

Please contact our concierge Julie for more information